As the saying goes, “an organization is as good as its people”. It takes one toxic employee, one bad apple to pull down the rest. Leadership teams often grapple with the challenge of managing the delicate balance between nurturing diversity and weeding out negative energy. In all work environments, workplace politics, different forms of harassment, bullying, and gossip are some of the common ills. Many organizations or workgroups fail to accomplish their objectives due to the damage inflicted by these ills if not well managed. If the leadership team does not ensure that the right culture is entrenched by rewarding the right behaviours while at the same time penalizing abhorrent behaviours, performance levels certainly decline. This could lead to high employee turnover, customer dissatisfaction, supplier disengagement and a negative impact on the bottom line. This book is a well-researched practical guide on how to nurture healthy interactions in the workplace. The book has comprehensively addressed issues that are rarely covered in employees or the leadership team's training and development. It is a handy toolkit for employees, leaders at all levels and employers alike. It is also a useful guide for trainers and facilitators. I highly recommend it to all calibres of employees and managers.